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EQUALITY AND DIVERSITY POLICY

At Pax Mediation, we are committed to creating an inclusive and welcoming environment where everyone is treated with fairness, dignity, and respect. We recognise and celebrate diversity in all its forms and strive to ensure that our mediation services are accessible to all individuals, regardless of their background or circumstances.

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This Equality and Diversity Policy outlines our dedication to promoting equality, valuing diversity, and addressing discrimination in all aspects of our work.

Our Commitment to Equality and Diversity

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Pax Mediation is dedicated to:

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  1. Providing Equal Access to Services: Ensuring that our family mediation services are accessible and inclusive for individuals from all backgrounds.

  2. Valuing Diversity: Embracing the unique perspectives and experiences that come from different cultures, genders, sexual orientations, ages, religions, and abilities.

  3. Preventing Discrimination: Maintaining a zero-tolerance approach to discrimination, harassment, or victimisation based on any protected characteristic as outlined in the Equality Act 2010.

How We Promote Equality and Diversity

 

We implement our Equality and Diversity Policy through:

 

1. Inclusive Mediation Practices

  • Ensuring our mediators are trained to handle sensitive situations with empathy and professionalism.

  • Providing mediation options that accommodate individual needs, such as online mediation sessions or accessible meeting spaces.

2. Fair and Respectful Treatment

  • Treating all clients, staff, and partners with dignity and respect, regardless of their background or circumstances.

  • Ensuring that no individual is disadvantaged in accessing our services or resources.

3. Continuous Learning

  • Offering ongoing training for our mediators and staff on issues related to equality, diversity, and cultural awareness.

  • Regularly reviewing our policies and practices to ensure they align with best practices in inclusivity and accessibility.

 

Meet our team of FMCA-accredited mediators here.

Supporting Clients with Additional Needs

 

We understand that every individual’s circumstances are unique, and we are committed to providing tailored support, including:

  • Offering interpreters or translators for non-native English speakers where required.

  • Making reasonable adjustments to accommodate disabilities or other needs.

  • Creating a safe and respectful environment for all parties involved in the mediation process.

 

If you require additional support, please contact us to discuss your needs.

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📞 Call us: 0800 058 4303
📧 Email us: admin@paxmediation.co.uk

Our Zero-Tolerance Approach to Discrimination

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Pax Mediation takes a firm stand against any form of:

  • Discrimination based on protected characteristics, including race, gender, disability, sexual orientation, religion, or age.

  • Harassment, bullying, or victimisation of clients, staff, or mediators.

 

We have a clear complaints procedure in place for anyone who feels they have been treated unfairly or experienced discrimination.

 

Learn about our complaints process here.

Legal Compliance

 

This policy is designed to align with UK legislation, including:

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  • Equality Act 2010

  • Human Rights Act 1998

  • UK General Data Protection Regulation (UK GDPR)

 

Read our Privacy Notice to learn more about data protection.

Working Together for an Inclusive Future

 

At Pax Mediation, equality and diversity are not just values; they are integral to how we operate. By fostering a culture of inclusion and respect, we ensure that everyone who engages with our services feels heard, supported, and empowered.

 

If you have any questions about our Equality and Diversity Policy, please get in touch with us.

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📞 Call us: 0800 058 4303
📧 Email us: admin@paxmediation.co.uk


Learn more about our mediation services here.

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